Reviews - Page 24

I have CompanionLink for many years, once in a while I run into some small problems mainly because I am not savvy in computer matters. When this happens I call for support and immediately get taken care of. Today I dealt with Renee who helped me out to a point that she had to refer me to Amy who in no time resolved my problem. Thanks CompanionLink for your help, patience and wonderful service.

Conley, with CompanionLink Support, did a great job helping us make our transition into Office 365 and syncing with Act!
Special thanks to Carol as well!

I have been happy with DejaOffice and CompanionLink for years. Main features are Calendar and Memo. But When I started using Tasks months ago, I found some difficulties, specially syncing with Outlook. These were related to I18N.
I made a contact to Support of DejaOffice. Thomas M, who was in charge of my queries, were patient and performed quick and appropriate problem determination. He kept in touch until the troubles were fixed. The result was complete and I am moved to the quality of the support.
Thanks to him and all the staff of DejaOffice for their support!

My company owns a Support Desk Center so we understand great customer service. Renee C at Companionlink is a prime example of just that. She consistently got right back to me, she is kind and compassionate, she is knowledgable and she helped me quicly resolve my problem.

Kudos to Renee C and the CompanionLink Support Team!

It's so nice to receive support for a product, that is quick and helpful.
Renee answered my support question within 24 hrs (I live in Aus). CompanionLink had been stopping/crashing consistently! Turns out that it was an Outlook problem, even though Outlook appeared to be working ok.

Most support these days involves having to answer endless inane questions, not so with Renee, who "cuts to the chase" and has the problem solved quickly.

Now all is well, thanks again, Renee

I've been using CompanionLink for many years with very few problems. When a problem came up a few days ago I called them and reached Renee. In lightening-fast time she fixed the problem and everything is fine again. As a bonus she also sent me a link to download the latest release.

Thank you, Renee.

Recently had trouble syncing my DejaOffice contacts with my native contacts so emailed support. Renee responded quickly and accurately. Problem solved with minimal fuss. Thank you Renee

Been using CompanionLink with outlook and palm for many years. Had problems with outlook and decided to try DejaOffice PC CRM standalone (DPCS). Have been using for several months now. It is functional, not fancy - which is ok for me. I have run up against regular glitches; must update consistently. Online resources for self-help for PC CRM are also lacking. HOWEVER, customer support has been prompt and effective.

Renee was able to diagnosis my sync problem, make sure I understood everything I could do to resolve it, and a process to confirm everything was set up properly. My problem was solved and I am now back to functioning properly. Thanks Renee!

Rene did a great job working with me to solve my synchronization problem.