Reviews - Page 52

Danielle walked me through the process, found my lost data, and reinstalled everything. She's great!

Whatever they're paying Thomas isn't enough!! He came on told me what to do, and then resolved my issues.
Quick.
Thoughtful.
Excellent.
Can't ask for more than that!!
Companionlink is a great program, and they're on target with even better support!!!

Not only is this a wonderful program but on the few occasions that I have needed support, Companionlink has been responsive, cheerful and on point. A big thumbs up for the program and the tech support!

Thomas did an amazing job assisting me with Companionlink initial sync settings. He is fast, but thorough, and knows how to set everything up just the way you want it.

Sometimes, the program does not do exactly what I hope and think it will do and I need to call tech support for help and set-up. That's when I'm treated as an idiot, extremely rude to me, he was distracted, not focused on my needs and I was condescended too, I could tell the tech was in a bad mood, had a bad day, did not want to help me or even talk to me and he took his bad mood out on me. I love this program and I need this program but, I pray I never need to call tech support ever again. Was a horrible experience.

It is so nice to have support that speaks understandable American and can solve problems that confront me!

Thank You, Danielle!

Patient, helpful.

I cannot thank tom enough for the great service, the pleasant manner of doing the service and the speed. He got to the heart of the problem I was having and went a step further to make sure I understood why some otehr things were acting the way they were.
So again I say THANK YOU Tom

I have not called in two years and the company could still find my account and I received great support. I had to re-download the software and they were very helpful.

Thanks.